Get Personal, Make More $

This morning I went to Caffe Ladro for a cup of coffee.  While brewing my latte, the girl behind the counter casually asked me, “Is anything exciting happening in your life today?”  I found myself in an unusually deep conversation with her about my day to come. With little thought I tipped her twice what I normally tip a Barista […]

Time + Experiences + People = Smiles

Last week my face glimmered with an ear-to-ear grin.  In retrospect, I used my time well.  I went to a Tough Mudder– the intensely fun event which has given millions of people a challenging thrill and “a story to tell.”  I had drinks and dinner with old friends.  I experienced Queen of the Night at the Diamond Horseshoe, which […]

Uncomfortable Experience Design

Ever wonder if something you use everyday was purposefully created to frustrate?  If you spend any time on an airline website you know the feeling.  “The Uncomfortable”, by the Italian artist Giuseppe Colarusso  hijacks everyday objects to make them beautifully unusable.  And these creations are much more appealing and more likely to make you smile than […]